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  • 1.Confidentiality

    We have very strict internal policy to ensure that all information concerning your account will be confidential. We will never ask any vital information such as password question or password hint that will threat your account safety. Furthermore, your personal and character's information will be absolutely confidential. During the power-level process, our players will not talk to anyone in the game without your request.

  • 2.How to solve the problem when Submit not success?

    Our site tested many kinds of Browser ,if receive data error .Suggest that you can change the Browser and update the new version, or you can contact our live-chat  to solve it.

  • 3.How long does the delivery take?

    It will take 5-120 minutes generally according to different purchase amounts. If there is any accident,we must let you at once and take actions to settle it down.Your customer rep will trace and rush the order all the time,any problem, feel free to contact them or LiveChat.

  • 4.About payment methods

     Exchange rate reasons, next time it is recommended to pay in US dollars, cheaper

  • 5.Is it safe for me to pay online?

    It's safe. There is a link leading you to paypal page when you pay. The information that you should provide is for paypal but NOT for playdofus. So playdofus can not get any information about your credit card or your password. And technical experts point out that online purchases without human intervention are far safer than traditional credit card transactions because the information is immediately encrypted into a scrambled message that can only be decrypted by an authorized computer.

  • 6.How do I know if you are real?

     First of all, if I am a liar, I will draw your attention at a very low price. We are using a paypal transaction. If you do not receive Kamas, paypal can request a refund.

  • 7.What kind of payment way can I choose on your website?

    We accept payments by Paypal,Moneybookers,E-check.Paypal is our preferred methodof payment though ,if you do not have one, you can also
    pay as a guest by credit card, such as Visa MasterCard, Discover and American Express. or you can make an instant paypal then it will work.you can ask help from our LiveChat too.

  • 8.How do I get my order?

    After you paid, we will arrange professional customer representitive to help you to get your everything soon.

  • 9.Is this business safe and legal?

    Sure,we have professional work teams which own long experience,we will make sure of all your safe by choosing the best trade way.And we trade everything to you in game ,just like friend to friend.

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